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Do You Have Any Questions?

Feel free to contact us

Please read the questions below and if you can’t find your answer, please send in your questions to cs@orionstar.tech, we will reply as soon as possible.

F.A.Qs

Frequently asked questions

Can transportation logistics help cut down cost?

Transportation is not a fixed cost. Therefore, a transport logistics solution gives planners and managers a chance to discover wastes in the process of planning transportation strategy.

Why should I insure my shipment?

During shipment & transportation, we have limited control over loss and damage under international convention. Thus, having an insurance will give you a peace of mind.

Does Orion Star provide export and import services?

Yes, we provide import and export services throughout the world regardless of urgency.

Will my company data remain private?

We do not provide your information to 3rd party companies unless it is required to assist logistics procedure.

Do you have a dependable inventory control system?

Yes, we use a number of different inventory methods which allow us to report to clients on a monthly basis & keep track of deviation.

I would like to move over-weight & over-sized cargo

We are able to provide feasible study, road survey, method of statement, execution and supervision of packing, transportation, lashing, loading and unloading with crane, jacking and placement at client’s sit. All you need to provide is size, weight, location and lead time allowed.

Can I move items that need temperature regulation?

Yes, we can make special arrangements for temperature regulated goods such as food, flowers and chemicals to be transported/stored anywhere in the world